Mobile App Troubleshooting
What if I forgot my password?
No problem. Just reset your password in the mobile app
​
Q: What if something is not working in the App?
A: We are sorry you are having trouble. The first step is to close the app and reopen it. If that doesn't work try deleting the app and reinstalling it. If those steps don't work send us an email at greg@gochapperone.com or submit the error in the Report issue button. You might have already done that if you are reading this page.
​
Q: How can I edit my profile?
A: We are sorry you are having trouble. The first step is to close the app and reopen it. If that doesn't work try deleting the app and reinstalling it. If those steps don't work send us an email at greg@gochapperone.com or submit the error in the Report issue button. You might have already done that if you are reading this page.
​