Chapperone Inc is a Delaware state registered company. Chapperone is based in the United States and is compliant to all relevant federal and state laws regarding data privacy. Furthermore, Chapperone is used internationally so also follows EU (GDPR) regulations to ensure the highest level of data protection.

 

Chapperone’s aim is to make school trips both easier and safer using technology, but sometimes technology isn’t your friend. So, at Chapperone, we are committed to respecting your privacy rights and to ensure that technology is always working for you and not the other way around. Therefore, we take this Privacy Policy very seriously.

 

(This Statement of Privacy Policy applies to the Chapperone mobile application and https://www.goChapperone.com/. For the purposes of this Privacy Policy, unless otherwise noted, all references to Chapperone include the website and the app.) 

 

Use of data

 

Chapperone does not collect, maintain, use, or share student personal information beyond that needed for authorized educational/school purposes, or as authorized by the parent/student. We do not create or keep student profiles for non-educational purposes. WE WILL NEVER SELL YOURS OR YOUR STUDENTS' DATA.

 

As part of the registration process for the app, we do collect some personal information. For students, we use that information purely to provide you with the services that Chapperone offer. For adults, we use the information to provide you with our services and to also let you know about additional services or any developments related to Chapperone; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses

 

Chapperone uses cookies to collect information. This includes information about pages viewed, and the customer journey around our website. We then use third party services, Wix Visitor Analytics and Apple App Analytics, to collect anonymised standard internet log information and details of visitor behaviour patterns. We do this to learn more about our customers’ experience and their needs. This information is only processed in a way which does not identify anyone. We do not make or allow any attempt to find out the identities of those visiting our website.

 

We use a third-party provider, SurveyMonkey, to receive feedback from our adult users - we never solicit any feedback or information from students. We ask users to fill in a survey using their email address to help us understand our customers’ experience. For more information, please see SurveyMonkey’s privacy policy.

 

We use a third-party provider, MailChimp, to deliver our e-newsletter to our adult users and never to students. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice

 

We will only use third-party providers that have privacy policy and data protection practises that are consistent with ours.

 

We will also only contract with future companies that are consistent with our privacy policy and data protection practises and will allow users a choice to send information to the future entity.

 

Definition of student personal information

 

"Student personal information" is personally identifiable information, as well as other information, that is both collected and maintained on an individual level. This could include indirect identifiers, such as an email, IP address, and the other kinds of information that are ‘technical’ and ‘non-personal.’

 

Data Retention

 

Chapperone does not keep any personal information for longer than necessary to deliver services or for school purposes. No personal information is kept in backups and any inactive or unused accounts will be deleted after 2 years.

You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing ali@goChapperone.com

 

We may share anonymised personal information with other organisations who will use this to analyse our sales and customer interest to better understand the use of our product and customer needs. 

 

Disclosure/sale of data

Chapperone will NEVER sell student data under any circumstances. We do not permit selling information for advertising purposes, including behavioral targeting of advertisements.

Chapperone will disclose your personal information, without notice, only if required to do so by law or in the good faith and belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Chapperone or the service; (b) protect and defend the rights or property of Chapperone; and, (c) act under exigent circumstances to protect the personal safety of users of Chapperone, or the public.

 

Security of personal information

All personal information provided by users is stored using Firebase (Google owned) and Amazon Web Services. These companies are both GDPR compliant (EU regulations) and US regulations compliant. Therefore, Chapperone uses only the services of data storage companies that have the highest regard for data security. For more information, please see Firebase’s privacy notice and AWS’s privacy notice.

 

Access to your personal information

Under GDPR, you are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at ali@goChapperone.com

Children Under 13

In compliance with the Children’s Online Privacy Protection Act of 1998 (COPPA), the use of Chapperone by children under the age of thirteen is STRICTLY PROHIBITED. Chapperone does not knowingly collect personally identifiable information from children under the age of thirteen.

Changes to this Statement

 

Chapperone will occasionally update this Statement of Privacy to reflect company and customer feedback. Chapperone encourages you to periodically review this Statement to be informed of how Chapperone is protecting your information.

Contact Information

 

Chapperone welcomes your questions or comments regarding this Statement of Privacy Policy. If you believe that Chapperone has not adhered to this Statement, please contact Chapperone at:

 

304 Henry St

Brooklyn, 

New York 11201

USA

 

Email Address:

ali@goChapperone.com

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