347-425-2644

ali@gochapperone.com

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© 2019 by chapperone. Proudly created with Wix.com

Privacy Policy

chapperone LLC is a New York state registered company. While chapperone is based in the United States, we also have customers across the world and it is important to us that our Privacy Policy is compliant to both US and EU (GDPR) regulations, and industry norms. chapperone’s aim is to make school trips both easier and safer using technology, but sometimes technology isn’t always our friend. So at chapperone we are committed to respecting your privacy rights and to ensuring that technology is always working for you and not the other way around. Therefore, we take this Privacy Policy very seriously.

 

(This Statement of Privacy Policy applies to the chapperone mobile application and https://www.gochapperone.com/. For the purposes of this Privacy Policy, unless otherwise noted, all references to chapperone include the website and the app.)

 

Types and uses of data we collect

 

chapperone uses cookies to collect information. This includes information about pages viewed, and the customer journey around our website. We then use third party services, Wix Visitor Analytics and Apple App Analytics, to collect anonymised standard internet log information and details of visitor behaviour patterns. We do this to learn more about our customer experience and their needs. This information is only processed in a way which does not identify anyone. We do not make or allow any attempt to find out the identities of those visiting our website.

 

As part of the registration process for the app, we do collect some personal information. We use that information: to provide you with the services that chapperone offer; to let you know about additional services and any developments related to chapperone; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

 

We use a third-party provider, MailChimp, to deliver our e-newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing ali@gochapperone.com

 

We may share anonymised personal information with other organisations who will use this to analyse our sales and customer interest to better understand use of our product and customer needs.

chapperone will disclose your personal information, without notice, only if required to do so by law or in the good faith and belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on chapperone or the service; (b) protect and defend the rights or property of chapperone; and, (c) act under exigent circumstances to protect the personal safety of users of chapperone, or the public.

 

Security of personal information

All personal information provided by users is stored using Firebase (Google owned) and Amazon Web Services. These companies are both GDPR compliant (EU regulations) and US regulations compliant. Therefore, chapperone uses only the services of data storage companies that have the highest regard for data security. For more information, please see Firebase’s privacy notice and AWS’s privacy notice.

 

Access to your personal information

Under US law and GDPR, you are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at ali@gochapperone.com

 

Children Under 13

In compliance with the Children’s Online Privacy Protection Act of 1998 (COPPA), the use of chapperone by children under the age of thirteen is STRICTLY PROHIBITED. chapperone does not knowingly collect personally identifiable information from children under the age of thirteen.

Changes to this Statement

 

chapperone will occasionally update this Statement of Privacy to reflect company and customer feedback. chapperone encourages you to periodically review this Statement to be informed of how chapperone is protecting your information.

Contact Information

 

chapperone welcomes your questions or comments regarding this Statement of Privacy Policy. If you believe that chapperone has not adhered to this Statement, please contact chapperone at:

 

304 Henry St,

Brooklyn,

New York 11201

USA

 

Email Address:

ali@gochapperone.com